Frequently Asked Questions
Everything you need to know about shopping with RAASTED.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Are your products sustainably sourced?
At RAASTED, we prioritize ethical manufacturing and sustainable materials. We work closely with our partners to ensure every product meets our high standards for environmental responsibility.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.
Can I track my order in real-time?
Yes. Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey to your doorstep.
Do you offer a warranty on your items?
Yes, all RAASTED products come with a one-year limited warranty against manufacturing defects to ensure you receive the quality you deserve.